- Check your order number in the confirmation email.
- Open a return request here from your customer account, if your order has not exceeded 14 days from the delivery date.
- We will review your order if it respects all our policies we will confirm the return.
After received the a return confirm.
You will can ship the product at:
Via Cavour 186
00184 Rome (Italy)
- Return Shipping Is the responsibility or the customer.
- You can use the courier you prefer like POSTE ITALIANE, SDA,DHL, FEDEX, UPS. It is very important that you will be able ave us a tracking number Incase or any issue with your box.
- SUEDE store does not refund shipping costs.
- For the return we recommend that you send the parcel with a tracking code to ensure that you return to the monitored warehouse.